What is Music Support?
Music Support limited is a company based in England,
which was incorporated in 2001. The company is a
publishing house that creates Music and Music
Technology resources in / for the education sector.
The company also provides a host of services to
support the music sector. The range of services can be
viewed in the service section of the web site.
Where is Music Support Based?
Music Support is based in the north of England with
registered offices in Barnsley, South Yorkshire.
Who started Music Support Limited?
Music Support was created and is run by two people,
Richard Tolson and Michael Kimb Jones.
What does Music Support do?
Music Support limited provides support in the form of
publications and services to the education sector at
the moment. The company develops, create and produce
educational CDROM material. The company provides
support and services to Music Teachers.
How do I get in contact with Music Support?
Email contact is the best method in the first
instance.
What sort of CD-ROMs does Music Support create?
Typical CD ROM products created by Music Support are
educational and cover specific topics / areas.
How do I buy Music Support Products / Services?
Payment can be done via credit card using the
telephone sales number. If you are a school, college,
university etc a purchase order number will be
required. Contacting the sale telephone number will
allow you to discuss payment methods. Cheque payment
is available.
What system will I need to run a Music Support CD-ROM?
Music Support recommends the following system requirements to access the CDROM material.
Currently Music Support CD-ROM's are for PC, but will also be available for Mac systems shortly.
- PC computer (Pentium II/AMD Atholon or higher)
- CD ROM 16x (32x recommended or higher)
- Ram 32Meg (64Meg recommended or higher)
- Sound Card / Speakers
What type of CD-ROM is supplied?
Most of the Music Support Packages will be provided
using CDR DATA CDs. CDRs are used as each package
supplied will contain the latest updates and is
encoded with your own unique security tag. Ensure your
computer can access CDRs.
What is the first package to be released by Music Support?
The Music Support Resource Pack. Available 14th
September 2002 the package is aimed at school, college
and university staff and students. The CD covers Midi,
Sampling, Synthesis and Recording in different sectors
of the CD. The remaining sectors of the CD provide
resources for the staff to teach Music Technology,
including handouts, Avis for composition and tests. A
comprehensive glossary section and web section
completes the CD package.
The CD contains tutorials, how to use guides, system
set up information, practical in use demonstrations
through video, text, and diagrams. The CD aims to be a
music technology reference point for teachers.
The CD can be used as an electronic book, revision
aid, music technology resource package, source of
music technology data, music technology brochure for
education use, a tutorial aid etc.
How much does the Music Technology Resource Pack cost?
The M.T.R.P. is available as a single purchase or as a
site license as requested by educational
establishments. Music Support responded to demand to
create a site licence package after beta testing the
package. For full pricing information see the Products page.
What information is encrypted into the software when I purchase it?
Each order is encrypted with information. The
information encrypted includes your details. The
encryption is highly visible on the loading page and
links you to the package. The encryption process is to
help fight copyright material being illegally copied.
What is the contact number to report an illegal version being used?
To help fight illegal software being circulated Music
Support provides a hotline for anybody to contact with
information about Music Support Products. Illegal
software contact number 07903 159114.
Are Music Support Forums free to use?
Yes, the forums are a great place to exchange
information and participate in lively debates about
specific topics. If you have a question you need
answering, posting a message on the forum allows the
users and viewers to answer and provide additional
material to your question.
Will Music Support provide additional forum areas?
Yes, provided the demand is there. Post a message on
the forum page, outlining your idea and Music Support
will try to develop it.
Why use a forum for educational issues?
A forum is a great facility to seek and provide
information to other like-minded people. Imagine being
an N.Q.T. wanting to ask questions but not wanting to
appear incapable and always asking questions within
the department. Imagine the satisfaction of appearing
knowledgeable and competent without having to turn to
mentors. A forum allows you to post messages / topics
which addresses your needs. Music Support forums are
free to use.
What is the download section of the web site?
This section contains material, which is provided by
Music Support as upgrade material for customers and /
or material for free download.
Will Music Support listen to my idea for a CDROM?
Yes, Music Support is constantly developing new
material and would welcome authors to email their
ideas. Music Support could turn your ideas into an
interactive learning experience.
What products are available?
Check out the products menu on the web site for the
latest information about Music Support products.
What services are available?
Check out the services menu on the web site for the
latest information about Music Support services.
How long will it take for my order to arrive?
Music Support products will be despatched shortly
after the order has arrived. Usual delivery time would
be 10-14 days.
Inset training?
Yes, Music Support is able to offer inset training and
performance management up-skilling to centres. Usual
inset training takes place at your centre. Inset
training days are tailored to your requirements.
Day courses provided by Music Support.
Music Support offers inset training courses that are
prescriptive and involve the delegate travelling to a
venue. The training days consist / cover various
areas of music and music technology. Watch out for
information posted in the company news and service
pages about inset training day events.
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